Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in upholding our reputation and providing exceptional service to our guests.

As a member of the Cog Railway Team, the Lead Parking Lot Attendant supervises the systematic and orderly filling of the parking lots.  Ensures parking attendants assist automobile and bus drivers in locating parking spots.  Ensures trash pickup and grounds maintenance for parking lot attendants in the depot and train platform areas. Supervises and performs snow-clearing operations.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Ensures parking lot attendants are within uniform standards and are conducting themselves in the appropriate manner,
• Supervises parking lot attendants in filling parking lots according to a pre-planned schedule.
• Answers questions from guests and members of the public regarding train operation, parking, and the locale. Addresses guest issues and complaints and directs guests with complaints to the appropriate department or manager.
• Contact bus drivers upon arrival to direct them through the bus turnaround loop.
• Monitors parking areas for unauthorized vehicles. Takes appropriate action (warning, booting, or towing), or escalates to the parking supervisor.
• Directs guests with mobility issues to appropriate parking areas and assists them in reaching the depot and boarding their assigned trains.
• Supervises and carries out snow removal tasks, including plowing, shoveling, and spreading deicing agents. Takes responsibility to keep the lot and guest areas safe and free of snow and ice.
• Supervises other employees in maintaining the lot, grounds, and buildings, including trash collection, sign maintenance, and minor repairs.
• Supervises upgrade and maintenance projects. Orders supplies, identifies and collects necessary tools and equipment, and safely supervises other employees in carrying out assigned tasks.
• Performs specific yard and grounds clean-up and other projects as directed.
• Work at the entrance to Ruxton Ave. to allow only authorized vehicles up Ruxton Ave.
• Must be dependable and able to work scheduled hours or extra hours as required.
• Must be able to follow directions and implement tasks with little to no supervision.
• Perform other duties as assigned.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or general education degree (GED)
• Valid U.S. Driver’s License preferred to transport supplies/materials throughout the resort
  • Any employee driving a Broadmoor vehicle must be 18 years or older.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members who are willing to learn, grow, and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities for professional growth.  By joining our family, you will work with and learn from a diverse team of world-class professionals at the longest-running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered comprehensive benefits, including Health & Dental, 401 (k), and local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age-identifying information, such as your age, date of birth, or dates of school attendance or graduation. This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration, as this posting may close sooner if a high number of applications are received. If necessary, this posting will remain open until filled.